Consultations & Specialty Clinics

What is this service

This is where most patient journeys begin. Our general physicians assess adults and children across the full range of everyday medical problems — the fever that has not settled, the fatigue with no obvious cause, the blood pressure reading a pharmacy flagged — and work out what is actually going on before treatment starts.

Where a specialist is needed, you can usually be seen within the same group rather than being sent across the city. Our specialty clinics cover orthopaedics, dermatology, urology and general surgery, alongside internal medicine. The practical advantage of having them together is that a patient with knee pain, raised blood sugar and a skin problem is treated as one person rather than three separate referrals.

Long-term conditions are managed on an ongoing basis with a monitoring schedule, not episode by episode when something goes wrong.

Conditions treated

General and internal medicine

• Type 2 diabetes and prediabetes — diagnosis, monitoring and ongoing management

• High blood pressure, and high cholesterol

• Thyroid disorders

• Respiratory infections, chest infections and asthma

• Digestive complaints — acid reflux, gastritis, irritable bowel symptoms

• Anaemia, vitamin D deficiency and vitamin B12 deficiency

• Persistent or recurrent fever, headaches and migraine

• Allergies and seasonal symptoms

• Preventive health screening and annual check-ups

Orthopaedics

• Lower back and neck pain, slipped disc and sciatica

• Frozen shoulder, rotator cuff injuries, tennis and golfer's elbow

• Knee pain, osteoarthritis, meniscus and ligament injuries

• Plantar fasciitis, heel pain and ankle sprains

• Fractures, sports injuries and work-related musculoskeletal injuries

Dermatology

• Acne, eczema, dermatitis and psoriasis

• Fungal infections, including ringworm, athlete's foot and nail fungus

• Heat rash and sweat-related skin conditions

• Hair loss, dandruff and seborrhoeic dermatitis

• Pigmentation, melasma and vitiligo

• Warts, moles and skin tags — assessment and removal

Urology

• Kidney and ureteric stones

• Urinary tract infections, including recurrent infections

• Enlarged prostate, prostatitis and PSA screening

• Urinary frequency, urgency and incontinence

• Men's health, including erectile dysfunction and infertility assessment

General surgery

• Hernias, gallstones and gallbladder disease

• Haemorrhoids, anal fissure and pilonidal sinus

• Lipomas, cysts, abscesses and ingrown toenails

• Breast and thyroid lumps — assessment and imaging

• Wound care, suturing and minor injuries

  
  

Procedure and process overview

1. Book or walk in. Book a teleconsultation online to be assessed remotely first, or walk into any of our clinics during opening hours.

2. Consultation. Your doctor takes a full history — symptoms, timeline, medications, family history — and examines you.

3. Investigations. Where tests are needed, blood work and imaging are arranged on site. Most routine results return the same day or next day.

4. Diagnosis and plan. Your doctor explains what the results mean and agrees a treatment plan with you, including what to do if symptoms change.

5. Specialist referral. If a specialty opinion is needed, this is arranged within the group where possible, and to a partner hospital where a procedure requires one.

6. Medication. Prescriptions are dispensed at the Lifeguard Pharmacy counter at the clinic.

7. Follow-up. Reviews can be held in person or by teleconsultation. Long-term conditions move onto a monitoring schedule.

   
   

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